Privacy Policy

Privacy Policy

Introduction

Welcome to https://duncan.pobb.net (hereafter referred to as “Duncan,” “us,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://duncan.pobb.net
  • Any applications or services offered through our platform
  • User interactions and data collected on these platforms

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external entities have their own privacy policies governing user data, and we encourage users to review these policies carefully.

Processing Activities

This Privacy Policy guides how we interact with you and handle your personal information in the following scenarios:

  • Using our Applications and Services: As an authorized user, your account creation, login, and usage activities are subject to this policy.
  • Visiting Our Websites: When you browse our websites, we collect certain data as described below.
  • Communication with Us: If you choose to receive newsletters, emails, calls, or text messages from us, we will use the contact information you provide.

Personal Data Collection

We gather various types of personal data to enhance your user experience and improve our services. These include:

  • Account Information: This includes usernames, email addresses, and passwords (hashed and encrypted).
  • Payment Details: We process payment information for transactions, including cardholder names, card numbers, expiration dates, and CVV codes, all stored securely.
  • Financial Data: We may collect financial information for billing purposes, such as banking details or account balances (encrypted).
  • Purchase History: Details of your purchases, order numbers, and transaction dates are recorded.
  • Mobile Device Identifiers: We may obtain unique device identifiers from your mobile devices to enhance our app’s functionality.
  • Location Data: With your consent, we can access location information to provide personalized content or services.
  • Feedback and Reviews: Your comments, reviews, and ratings help us improve, and this information is collected with your consent.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  • Product Information: We log product interactions and preferences to personalize recommendations.

We collect this data through direct user input, automated systems, and third-party providers.

Cookies

Cookies are small text files stored on your device by our website or applications to enhance user experience. We use cookies for:

  • Strictly Necessary: Ensuring basic functionalities of our platform.
  • Preferences: Remembering user preferences for a customized experience.
  • Analytics: Tracking website usage and gathering statistical data.

Users can manage their cookie settings through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information. This process helps protect your privacy and ensures that your data is not retained beyond its useful life.

Security Measures

Implementing robust security measures is crucial to safeguarding your personal data. We employ:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Data Storage: We utilize secure cloud storage solutions with access controls to protect data at rest.
  • Access Controls: Strict access policies ensure that only authorized personnel can access sensitive information.

Your Rights (Depending on Location)

The privacy laws in different regions grant individuals certain rights regarding their personal data. These may include:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: Correcting inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Deleting or removing your personal data from our systems.
  • Restriction: Limiting the use of your data under certain circumstances.
  • Portability: Receiving your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any privacy-related inquiries, requests for data access or correction, unsubscribe requests, or other questions, please contact us: